STATEMENT ON COVID-19 [PLEASE READ BEFORE ORDERING]

Statement on COVID-19

Statement on COVID-19

Statement on COVID-19

COVID_19 Update. 10/07/2020

We appreciate your understanding and cooperation during this unpredictable period.

We are currently open Monday to Saturday  10am – 5pm. 10-4 sunday on a limited basis ensuring social distancing

Some items like clothing shoes and helmets are not available to try as changing room is closed but customers can purchase and return after a quarantine period

Mail order deliveries are taking anything up to 5-10 working days.

Click and collect we will contact you when it is ready but could be 4 - 7 days dependant on the product.

We are at present now despatching international deliveries

UK highlands Islands will be subject to appropriate delivery charges.

Our suppliers are continuing to despatch but this is dependent on courier capacity.

Please have this in mind when placing orders.

We apologise for any inconvenience this may cause and understand that plenty of people will want to be out exercising during this time. However, we feel we have to do what is right to keep our team and customers as safe as possible. We will be operating our mail order business as best we can.

We may not get to the phone so please drop us a line to:

sales@thebikefactory.co.uk                               Tel: 01244 317893

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