What is Click & Collect?
Click & Collect provides you with a more convenient way to collect your online orders. Once you place an order online you will be notified when your item is ready to collect. Please wait for this notification before coming to store to collect (or plesae call us to double check your order is ready to collect (01244 317 893)
What does it cost?
click and collect at The Bike Factory is completely FREE. Simply place your order and we will make sure it's
ready for you to collect at the time you requested.
Will I be notified when my order arrives in store?
An email and SMS confirmation will be sent to you once your order is ready for collection. (You will only
receive a SMS notification if you have entered your mobile number in the "SMS Delivery Notification" field
during check out.)
How long do I have to collect my order?
You have 7 calendar days to collect your order after notification that your order is "ready for collection".
Please bring your email or SMS confirmation and in some instances may need identification.